If that still doesn’t help, go to iOS Settings > Bluetooth, locate the Citrix X1 Mouse, tap i next to it, then tap Forget This Device.Power the mouse OFF and back ON using the switch on the bottom of the mouse.Turn the Citrix X1 Mouse option in Workspace app OFF and back ON.Go to iOS Settings > Workspace and make sure the Bluetooth option is turned ON.Go to iOS Settings > Bluetooth and make sure it is turned ON.Please note however, that mouse clicks will not work while on this screen. While on the Citrix X1 Mouse settings screen, you can move the pointer and adjust mouse options including the mouse speed. Once paired, you can see the mouse pointer.iOS will prompt you to pair the mouse, tap Pair.Press the Connect button on the bottom of the mouse - the clear button on the top of the mouse will blink blue.If you’re prompted to allow Workspace to use Bluetooth, make sure to allow it.Start Workspace and enable X1 Mouse from the Citrix X1 Mouse settings screen, which is found under the Application Settings.Power ON the X1 Mouse using the switch on the bottom of the mouse - the clear button on the top of the mouse will blink blue.If you are still using Citrix Receiver, ensure that you upgrade to the latest Citrix Workspace app as since August 2018, updates and feature enhancements are only available for Workspace app. Install the Citrix Workspace app. This can be found by searching for “Citrix Workspace” on the App Store.

Mouse locks up in citrix on mac mini